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Drinking Water and Groundwater Protection Division Contact Information

Vermont Department of Environmental Conservation
Drinking Water and Groundwater Protection Division
One National Life Drive
Davis Building - 4th Floor
Montpelier, VT 05620-3521
Main Telephone: 802-828-1535
Fax: 802-828-1541
The division pager is no longer in operation, please see below and contact staff during normal business hours.

Main Line Phone Coverage:
The DWGWP has initiated full time telework. While we will continue to answer the main phone line, you are encouraged to contact the responsible staff directly. Please refer to the job position title and brief description to help you find the correct staff member to contact. We will do everything we can to respond in a timely manner and appreciate your patience.

Jump to a Division Program:
Drinking Water and Groundwater Protection Division Contact Information
Name, Position and Brief Job Description Email Address Phone
Bryan Redmond - Division Director
Manages the activities of the Division and provides national coordination on water supply issues.
bryan.redmond@vermont.gov 802-585-4900
Catherina Narigon - Legal Counsel
Department Counsel and provides legal guidance/interpretations for the division programs.
catherina.narigon@vermont.gov 802-261-5487
Public Drinking Water Program
Ben Montross - Drinking Water Program Manager
Manages the Public Drinking Water Section.
ben.montross@vermont.gov 802-498-8981
Community Operations
Matthew Hunt - Drinking Water Community Operations Section Supervisor
Oversees the community water system sanitary survey program, provides technical operational assistance, and prepares operating permits for public community drinking water systems.
matthew.hunt@vermont.gov 802-505-5490
Matthew Caldwell - Community System Operations Specialist
Conducts sanitary surveys, provides technical operational assistance and prepares operating permits for PCWS.
matthew.caldwell@vermont.gov 802-522-6409
Vacant - Community System Operations Specialist
Conducts sanitary surveys, provides technical operational assistance and prepares operating permits for PCWS.
TBD TBD
Vacant - Community System Operations Specialist
Conducts sanitary surveys, provides technical operational assistance and prepares operating permits for PCWS.
TBD TBD
Vacant - Community System Operations Specialist
Conducts sanitary surveys, provides technical operational assistance and prepares operating permits for PCWS.
TBD TBD
Non-Community Operations
Meredith Maskell - Non-Community System Supervisor
Oversees the Non-Community Operations Section, which provides regulatory and technical assistance for all the TNC and NTNC drinking water systems. Conducts sanitary surveys, prepares operating permits, and provides technical operational assistance to water system representatives.
meredith.maskell@vermont.gov 802-585-4896
Sarah Bolaski - Non-Community System Specialist
Conducts sanitary surveys, prepares operating permits, and provides technical operational assistance to water system representatives at TNC and NTNC drinking water systems. 
sarah.bolaski@vermont.gov 802-461-6886
Ashliegh Belrose - Non-Community System Specialist
Conducts sanitary surveys, prepares operating permits, and provides technical operational assistance to water system representatives at TNC and NTNC drinking water systems.
ashliegh.belrose@vermont.gov 802-636-7528
Amanda Faust - Non-Community System Specialist
Conducts sanitary surveys, prepares operating permits, and provides technical operational assistance to water system representatives at TNC and NTNC drinking water systems.
amanda.faust@vermont.gov 802-636-7368
Engineering and Water Resources
Sille Larsen - Engineering and Water Resources Program Manager
Oversees the public drinking water system Engineering and Water Resources Program. Assigns source permit applications for review and issuance by Water Resources Section staff. Division's main point of contact for programmatic water resources and engineering related questions.
sille.larsen@vermont.gov 802-522-8709
William Nickerson - Engineering Section Supervisor
Oversees the Engineering Section. Assigns permit applications for review and issuance by staff. Division's main point of contact for engineering related aspects of the program. Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
william.nickerson@vermont.gov 802-249-4359
Allison Murphy, P.E. - Division Engineer
Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
allison.murphy@vermont.gov  802-272-2449
Nathan Callas, P.E. - Division Engineer
Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
nathan.callas@vermont.gov 802-461-8565
Doug Castle - Division Engineer
Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
doug.castle@vermont.gov 802-461-9762
Ciana Winston - ARPA Division Engineer
Provides drinking water engineering support for ARPA funded projects. Issues construction permits for ARPA funded water system projects throughout Vermont.
ciana.winston@vermont.gov 802-461-7981
Ray Solomon - Drinking Water Treatment Specialist
Provides technical assistance to primarily surface water systems regarding application of water treatment chemicals in the process of filtration and disinfection. Assists water systems with pilot studies for various treatment processes and provides water chemistry training.
ray.solomon@vermont.gov 802-585-4895
Erin Stewart - Division Hydrogeologist
Reviews applications and issues water supply source permits and groundwater withdrawal permits. Assists with groundwater reclassification petitions. Provides hydrogeological review and advice across the division.
erin.stewart@vermont.gov 802-461-6096
Julia Beaudoin - Division Hydrogeologist
Reviews applications and issues water supply source permits and groundwater withdrawal permits. Assists with groundwater reclassification petitions. Provides hydrogeological review and advice across the division.
julia.beaudoin@vermont.gov 802-661-8281
Chase Novello - Environmental Analyst
Coordinates cyanotoxin monitoring program and cyanotoxin response activities in public drinking water systems. Manages the well completion database, coordinates with well drillers and consultants on updates to the well completion database and resupplies well tags. Manages and issues imported (non-VT sources) bottled water approvals to sell in Vermont.
chase.novello@vermont.gov 802-261-5749
Laura Ranker - Source Protection Specialist
Assists municipalities and water systems by developing outreach, education, and technical assistance to create actionable source water protection plans. Develops a pro-active program to reduce the risks of contamination for active or potential public water supplies, such as by assisting with groundwater reclassification to Class I or II. Assists in developing source water redundancy.
laura.ranker@vermont.gov 802-585-9478
Nadine Demers - Emerging Contaminant Analyst
Analyses impact of PFAS and other emerging contaminants on Public Water Systems. Provides technical assistance to engineers on optimal treatment design to ensure consistent and effective treatment of PFAS across Vermont.
nadine.demers@vermont.gov 802-261-5872
Sustainable Infrastructure and Management Program
Megan Young - Sustainable Infrastructure and Management Program Manager
Manages the Drinking Water Sustainable Infrastructure and Management Program. Oversees the public drinking water system Capacity Development and Operator Certification Programs Section and the Infrastructure Sustainability Section. Division main contact for DWSRF Set-asides and other DW funding programs.
megan.young@vermont.gov 802-585-4903
Capacity Development and Operator Certification Section
Vacant - Capacity Development Program Specialist
Assists with a number of initiatives that help the State meet the Capacity Development Program provisions of the Safe Drinking Water Act. Assists systems with long range plans, asset management plans, water audits and budget/user rate reviews.
TBD TBD
Vacant - Capacity Development and Operator Certification Program Specialist
Coordinates the Operator Certification Program. Assists with a number of initiatives that helps the State meet the Capacity Development Program provisions of the Safe Drinking Water Act. Assists systems with long range plans, asset management plans, water audits, and budget/user rate reviews.
TBD TBD
Cheryl Choge - Capacity Development Program Specialist
Assists with a number of initiatives that help the State meet the Capacity Development Program provisions of the State Drinking Water Act. Assists systems with long range plans, asset management plans, water audits and budget/user rate reviews.
cheryl.choge@vermont.gov 802-261-5750
Brendan O'Brien - Emerging Contaminants Grants and Contract Specialist
Manages contracts for the enhancement of regulation and treatment of emerging contaminants in drinking water. Reviews studies, reports and other deliverables pertaining to emerging contaminants in drinking water and informs future regulation and technical approaches. Provides outreach to the regulatory community about funding to address emerging contaminants in Drinking Water.
brendan.obrien@vermont.gov  802-261-5980
Infrastructure Sustainability Section
Bruce King - Infrastructure Sustainability Section Supervisor
Supervises the section, which assists water systems with meeting the service line requirements of the federal Lead and Copper Rule Revisions (LCRR). The section reviews and approves all service line inventories and lead service line replacement plans.
bruce.king@vermont.gov  802-622-4840
Rachel O'Reilly - Infrastructure Sustainability Analyst
Manages contractors assisting water systems with their service line inventories. Reviews water systems' service line inventory loan applications, service line inventories, and replacement plans. Also, carries out outreach and educational activities about the section's programs.
rachel.oreilly@vermont.gov 802-661-8673
Allison Storellicastro - Infrastructure Sustainability Analyst
Manages contractors assisting water systems with their service line inventories. Reviews water systems' service line inventory loan applications, service line inventories, and replacement plans. Also, carries out outreach and educational activities about the section's programs.
allison.storellicastro@vermont.gov 802-261-5737
Danielle Jepson - Infrastructure Sustainability Analyst
Manages contractors assisting water systems with their service line inventories. Reviews water systems' service line inventory loan applications, service line inventories, and replacement plans. Also, carries out outreach and educational activities about the section's programs.
danielle.jepson@vermont.gov 802-261-5770
Michael Langham - Infrastructure Sustainability Analyst
Assists water systems in completing and submitting their service line inventories and lead service line replacement plans. 
michael.langham@vermont.gov 802-261-5605
Carmen Zwack - Infrastructure Sustainability Analyst
Assists water systems in completing and submitting their service line inventories and lead service line replacement plans.  
carmen.zwack@vermont.gov 802-261-5604
Rachel Whittlesey - Infrastructure Sustainability Technician
Organizes, reviews, and supports development of service line inventory and replacement plan submissions. Explains the section's programs to the public. Coordinates social media for the Public Drinking Water Program.
rachel.whittlesey@vermont.gov 802-261-5797
Compliance
Janelle Wilbur - Compliance Section Supervisor
Oversees compliance of public drinking water systems according to state and federal rules and regulations. Participates in Operator Training.
janelle.wilbur@vermont.gov 802-585-4898
Marie Sawyer - Compliance Analyst
Coordinates implementation and compliance for the Chemical Contaminants Rule (Phase II/V + Arsenic Rule), Radionuclides Rule, Manganese, PFAS monitoring and maximum contaminant level (MCL) compliance. Manages incoming chemical monitoring data for all public drinking water systems and in-state bottled water facilities. Sets routine monitoring schedules and required chemical monitoring frequencies. Maintains database integrity. Processes and determines eligibility for monitoring waivers. Receives public notice certifications. Participates in water operator training with related classes.
marie.sawyer@vermont.gov 802-261-1912
Joshua Gravlin - Compliance Analyst
Coordinates implementation and compliance for the Lead and Copper Rule and Disinfection Byproducts Rule for Community and NTNC systems. This includes sampling requirements, sampling location plans, compliance schedules, and violations. Trains water operators in related classes.
joshua.gravlin@vermont.gov 802-261-1360
David Love - Compliance Analyst
Manages Revised Total Coliform Rule implementation and compliance, including review and approval of coliform sampling plans, and Boil Water Notice requirements for Public Community and NTNC water systems. Determines compliance with Ground Water Rule requirements for Community and NTNC systems. Addresses bulk water hauling and consumer complaints. 
david.love@vermont.gov 802-585-4902
Ana Hebert - Compliance Analyst
Provides technical assistance to schools and child cares who sample for lead in drinking water. Also provides compliance oversight for notification and education pertaining to the Lead and Copper Rule.
ana.hebert@vermont.gov  802-261-5603
Jeff Girard - Compliance Analyst
Manages Revised Total Coliform Rule and Groundwater Rule compliance for public TNC systems. Provide guidance to TNCs on Boil Water Notices. Manages Consumer Confidence Report (CCR) and Public Notification Rules, including providing templates and processing CCRs and public notices received from systems. Participates in Operator Training. 
jeff.girard@vermont.gov 802-585-0314
Benjamin Tabor - Compliance Analyst
Reviews and logs public notification documents, identifies potential candidate violations, and performs routine compliance sweeps to ensure accurate compliance schedule tracking and reporting. 
benjamin.tabor@vermont.gov 802-798-4111
Business Administration and Planning Section
Noelle Reed - Business Administration and Planning Section Supervisor
Oversees the administrative services of the Public Drinking Water Program including Construction, Source, and Imported Bottle Water Permit Application processing, operating permit billing, processing checks received, chemical data entry, water system contact information updating, and maintaining accounts receivable information. Coordinates creation of and adherence to the Division’s annual budget, creates and develops electronic forms for Division. Serves as Records Liaison and manages archiving and scanning of records.
noelle.reed@vermont.gov 802-461-6260
Lucy Couture - Environmental Technician
Data entry of coliform test results, data entry of monthly water usage, reviews groundwater monthly operations reports, processing of outgoing mail, preparation of public notice requests, receipt of faxes.
lucy.couture@vermont.gov 802-585-4899
Tom Harrington - Environmental Technician
Processes applications for Operator certification and renewals, exams and checks received, issues certificates, enters and maintains credit hours for Operators. Enters and updates water system contact information. Processes outgoing and incoming mail and maintains archiving and scanning of records and correspondence.
tom.harrington@vermont.gov 802-461-6357
Erica Hirschhorn - Environmental Technician III
Processes applications for construction, source, and operating permits, assists with accounts receivable information, permit billing and processes checks received, verifies and updates water system contact information for community and NTNC water systems. Updates databases and maintains archiving of records. Manages posts to Environmental Notice Bulletin. Serves as a Drinking Water Program website administrator.
erica.hirschhorn@vermont.gov TBD
Patrick Southern - IT Systems Developer
Builds and maintains the Division's IT systems, databases, and applications. Provides SDWIS oversight and support, and provides technical support and data analysis for staff and public, EPA reporting.
patrick.southern@vermont.gov  
Wastewater Program Management
Bruce Douglas – Programs Manager
Manages the Division’s Indirect Discharge, Underground Injection Control (UIC), Wastewater System and Potable Water Programs.
bruce.douglas@vermont.gov 802-636-7545
Sharon Bissell - Administrative Services Manager
Supervisor for Regional Office, Indirect Discharge, UIC and ARPA administrative staff
sharon.bissell@vermont.gov 802-477-3312
Indirect Discharge
Nathan Kie - Indirect Discharge and UIC Supervisor
Oversees the Indirect Discharge and Underground Injection Control (UIC) Permit Programs. Indirect Discharges are large soil-based wastewater treatment and discharge systems greater than or equal to 6,500 gallons per day (equivalent to approximately twenty-6 3-bedroom residences). Reviews applications for indirect discharge permits, renewals and amendments; reviews monitoring data and checks for compliance with permit conditions and requirements; pursues correction of failed systems; initiates enforcement actions and prepares groundwork for enforcement cases; provides guidance on Indirect Discharge Rules, procedures, standards; conducts inspections of permitted facilities.
nathan.kie@vermont.gov 802-522-3008
Miranda Chase - Environmental Analyst
Reviews applications for indirect discharge permits, renewals and amendments; reviews monitoring data and checks for compliance with permit conditions and requirements; pursues correction of failed systems; initiates enforcement actions and prepares groundwork for enforcement cases; provides guidance on Indirect Discharge Rules, procedures, standards; conducts inspections of permitted facilities.
miranda.chase@vermont.gov 802-261-5630
Underground Injection Control (UIC)
Samuel Knapp - Underground Injection Control Program Administrator and Indirect Discharge Support
Administers the Underground Injection Control (UIC) program and reviews and issues permits for projects for compliance with the UIC Rules. Reviews applications for indirect discharge permits, renewals and amendments; reviews monitoring data and checks for compliance with permit conditions and requirements; pursues correction of failed systems; initiates enforcement actions and prepares groundwork for enforcement cases; provides guidance on Indirect Discharge Rules, procedures, standards; conducts inspections of permitted facilities.
samuel.knapp@vermont.gov 802-261-5734
American Recovery Plan Act (ARPA) Program
Achouak Arfaoui - Indirect Discharge Technical Analyst and Regional Engineer
Conducts technical reviews for American Recovery Plan Act (ARPA) projects. Reviews applications for indirect discharge permits, renewals and amendments; reviews monitoring data and checks for compliance with permit conditions and requirements; pursues correction of failed systems; initiates enforcement actions and prepares groundwork for enforcement cases; provides guidance on Indirect Discharge Rules, procedures, standards; conducts inspections of permitted facilities. Reviews and issues permits for non-public water systems and wastewater systems in all Regional Offices.
achouak.arfaoui@vermont.gov 802-261-1492
Kevin Eaton - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the American Rescue Plan Act (ARPA) in Southern Vermont.
kevin.eaton@vermont.gov 802-261-5493
Frederic Larsen - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the American Rescue Plan Act (ARPA) in Northern Vermont.
Frederic.larsen@vermont.gov 802-261-5429
Vacant - Environmental Technician
Implements Regional Office permit administration of American Recovery Plan Act (ARPA) projects in all Regional Offices including the receipt, review, and permitting of non-public water systems and wastewater systems including determining completeness of plans, applications, and fees and assists the public for permit/document searches. Reviews compliance submittals and follows up on compliance documentation needs.
TBD TBD
Amanda Hakins - Environmental Technician
Implements Indirect Discharge and Regional Office permit administration of American Recovery Plan Act (ARPA) projects in all Regional Offices and the Central Office including the receipt, review, and permitting of non-public water systems, indirect discharges, and wastewater systems including determining completeness of plans, applications, and fees and assists the public for permit/document searches. Reviews compliance submittals and follows up on compliance documentation needs.
amanda.hakins@vermont.gov 802-522-2220
Compliance and Technical Services for Wastewater System and Potable Water Supply Program
Cristin Ashmankas - Program Hydrogeologist and Sedimentologist
Manages the Licensed Designer Program. Review and Approval of Innovative/Alternative Systems. Review of hydrogeological and soil analyses for wastewater systems and water supplies.
cristin.ashmankas@vermont.gov 802-522-3257
Megan Kane - Environmental Analyst
Researches and notifies landowners of permit conditions that need annual reports to be submitted to the Division.
megan.kane@vermont.gov 802-461-5255
Evan Bollman - Environmental Analyst
Researches and notifies landowners of permit conditions that need annual reports to be submitted to the Division.
evan.bollman@vermont.gov 802-505-5985
Dave Swift - Environmental Analyst
Member of the Onsite Wastewater & Water Supply Compliance Team, reviews reports and assists in permitting for the wastewater systems of less than 6,500 gpd for the Regional Office Program.
dave.swift@vermont.gov 802-345-7493
Montpelier Wastewater System and Potable Water Supply Program
Vacant - Northern District Supervisor and Regional Engineer
Manages the Essex, Montpelier and St. Johnsbury Regional Offices for the receipt, review, and permitting of non-public water systems and wastewater systems of less than 6,500 gpd.
   
Robert Pelosi - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the Montpelier Regional Office.
robert.pelosi@vermont.gov 802-522-8406
Patty D'Avignon - Environmental Technician
Manages the Montpelier Regional Office for the receipt, review, and permitting of non-public water systems and wastewater systems of less than 6,500 gpd including determining completeness of plans, applications, and fees and assists the public for permit/document searches.
patty.davignon@vermont.gov 802-828-5034
Essex Wastewater System and Potable Water Supply Program
Denise Johnson-Terk - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the Essex Regional Office.
denise.johnson-terk@vermont.gov 802-249-6277
Allison Lowry - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd the for the Essex Regional Office.
allison.lowry@vermont.gov 802-557-7532
Ernestine Chevrier - Environmental Technician
Manages administration for the Essex Regional Office including determining completeness of plans, applications, and fees for projects needing a permit for non-public water systems and wastewater systems of less than 6,500 gpd, and assists the public for permit/document searches.
ernestine.chevrier@vermont.gov 802-879-5661
Rutland Wastewater System and Potable Water Supply Program
Chris Tomberg - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the Rutland Regional Office.
chris.tomberg@vermont.gov 802-345-7557
Angela McGuire - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd the for the Rutland Regional Office.
angela.mcguire@vermont.gov 802-636-7115
Alicia Owen - Environmental Technician
Manages administration for the Rutland Regional Office including determining completeness of plans, applications, and fees for projects needing a permit for non-public water systems and wastewater systems of less than 6,500 gpd, and assists the public for permit/document searches.
alicia.owen@vermont.gov 802-786-5900
Saint Johnsbury Wastewater System and Potable Water Supply Program
Eric Deratzian - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd the for the St. Johnsbury Regional Office.
eric.deratzian@vermont.gov 802-505-3931
Sue Cross - Environmental Technician
Manages administration for the St. Johnsbury Regional Office including determining completeness of plans, applications, and fees for projects needing a permit for non-public water systems and wastewater systems of less than 6,500 gpd, and assists the public for permit/document searches.
sue.cross@vermont.gov 802-751-0130
Springfield Wastewater System and Potable Water Supply Program
Terry Shearer - Southern District Supervisor and Regional Engineer
Manages the Rutland and Springfield Regional Office for the receipt, review, and permitting of non-public water systems and wastewater systems of less than 6,500 gpd.
terry.shearer@vermont.gov 802-591-0338
Jeffrey Svec - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd the for the Springfield Regional Office.
jeff.svec@vermont.gov 802-591-0231
Terri-Lynn McMahon - Environmental Technician
Manages administration for the Springfield Regional Office including determining completeness of plans, applications, and fees for projects needing a permit for non-public water systems and wastewater systems of less than 6,500 gpd, and assists the public for permit/document searches.
terri.mcmahon@vermont.gov 802-522-4828