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Drinking Water and Groundwater Protection Division Contact Information

Vermont Department of Environmental Conservation
Drinking Water and Groundwater Protection Division
One National Life Drive
Davis Building - 4th Floor
Montpelier, VT 05620-3521
Main Telephone: 802-828-1535
Fax: 802-828-1541
The division pager is no longer in operation, please see below and contact staff during normal business hours.

Main Line Phone Coverage:
The DWGWP has initiated full time telework. While we will continue to answer the main phone line, you are encouraged to contact the responsible staff directly. Please refer to the job position title and brief description to help you find the correct staff member to contact. We will do everything we can to respond in a timely manner and appreciate your patience.

Jump to a Division Program:
Drinking Water and Groundwater Protection Division Contact Information
Name, Position and Brief Job Description Email Address Phone
Bryan Redmond - Division Director
Manages the activities of the Division and provides national coordination on water supply issues.
bryan.redmond@vermont.gov 802-585-4900
Catherina Narigon - Legal Counsel
Department Counsel and provides legal guidance/interpretations for the division programs.
catherina.narigon@vermont.gov 802-261-5487
Public Drinking Water Program
Ben Montross - Drinking Water Program Manager
Manages the Public Drinking Water Section.
ben.montross@vermont.gov 802-498-8981
Community Operations
Matthew Hunt - Drinking Water Community Operations Section Supervisor
Oversees the community water system sanitary survey program, provides technical operational assistance, and prepares operating permits for public community drinking water systems.
matthew.hunt@vermont.gov 802-505-5490
Matthew Caldwell - Community System Operations Specialist
Conducts sanitary surveys, provides technical operational assistance and prepares operating permits for PCWS.
matthew.caldwell@vermont.gov 802-522-6409
Theodore Fela - Community System Operations Specialist
Conducts sanitary surveys, provides technical operational assistance and prepares operating permits for PCWS.
theodore.fela@vermont.gov 802-461-9869
Michael Langham - Community System Operations Specialist
Conducts sanitary surveys, provides technical operational assistance and prepares operating permits for PCWS.
michael.langham@vermont.gov 802-261-5605
Kenna Dwinell - Community System Operations Specialist
Conducts sanitary surveys, provides technical operational assistance and prepares operating permits for PCWS.
kenna.dwinell@vermont.gov

802-461-9991

Non-Community Operations
Meredith Maskell - Non-Community System Supervisor
Oversees the Non-Community Operations Section, which provides regulatory and technical assistance for all the TNC and NTNC drinking water systems. Conducts sanitary surveys, prepares operating permits, and provides technical operational assistance to water system representatives.
meredith.maskell@vermont.gov 802-585-4896
Sarah Bolaski - Non-Community System Specialist
Conducts sanitary surveys, prepares operating permits, and provides technical operational assistance to water system representatives at TNC and NTNC drinking water systems. 
sarah.bolaski@vermont.gov 802-461-6886
Ashliegh Belrose - Non-Community System Specialist
Conducts sanitary surveys, prepares operating permits, and provides technical operational assistance to water system representatives at TNC and NTNC drinking water systems.
ashliegh.belrose@vermont.gov 802-636-7528
Amanda Faust - Non-Community System Specialist
Conducts sanitary surveys, prepares operating permits, and provides technical operational assistance to water system representatives at TNC and NTNC drinking water systems.
amanda.faust@vermont.gov 802-636-7368
Engineering and Water Resources
Sille Larsen - Engineering and Water Resources Program Manager
Oversees the public drinking water system Engineering and Water Resources Program. Assigns source permit applications for review and issuance by Water Resources Section staff. Division's main point of contact for programmatic water resources and engineering related questions.
sille.larsen@vermont.gov 802-522-8709
Vacant - Engineering Section Supervisor
Oversees the Engineering Section. Assigns permit applications for review and issuance by staff. Division's main point of contact for engineering related aspects of the program. Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
TBD TBD
Allison Murphy, P.E. - Division Engineer
Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
allison.murphy@vermont.gov  802-272-2449
Nathan Callas, P.E. - Division Engineer
Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
nathan.callas@vermont.gov 802-461-8565
Doug Castle - Division Engineer
Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
doug.castle@vermont.gov 802-461-9762
Daniel Arnstein - Division Engineer
Issues construction permits for water systems throughout Vermont. Provides engineering support for other regulatory programs administered by the Division.
daniel.arnstein@vermont.gov 802-461-9776
Vacant - ARPA Division Engineer
Provides drinking water engineering support for ARPA funded projects. Issues construction permits for ARPA funded water system projects throughout Vermont.
TBD TBD
Ray Solomon - Drinking Water Treatment Specialist
Provides technical assistance to primarily surface water systems regarding application of water treatment chemicals in the process of filtration and disinfection. Assists water systems with pilot studies for various treatment processes and provides water chemistry training.
ray.solomon@vermont.gov 802-585-4895
Erin Stewart - Division Hydrogeologist
Reviews applications and issues public water supply source permits and groundwater withdrawal permits. Assists with groundwater reclassification petitions. Provides hydrogeological review and advice across the division.
erin.stewart@vermont.gov 802-461-6096
Julia Beaudoin - Division Hydrogeologist
Reviews applications and issues public water supply source permits and groundwater withdrawal permits. Assists with groundwater reclassification petitions. Provides hydrogeological review and advice across the division.
julia.beaudoin@vermont.gov 802-661-8281
Chase Novello - Environmental Analyst
Coordinates cyanotoxin monitoring program and cyanotoxin response activities in public drinking water systems. Manages the well completion database, coordinates with well drillers and consultants on updates to the well completion database and resupplies well tags. Manages and issues imported (non-VT sources) bottled water approvals to sell in Vermont.
chase.novello@vermont.gov 802-261-5749
Laura Ranker - Source Protection Specialist
Assists municipalities and water systems by developing outreach, education, and technical assistance to create actionable source water protection plans. Develops a pro-active program to reduce the risks of contamination for active or potential public water supplies, such as by assisting with groundwater reclassification to Class I or II. Assists in developing source water redundancy.
laura.ranker@vermont.gov 802-585-9478
Vacant - Emerging Contaminant Analyst
Analyses impact of PFAS and other emerging contaminants on Public Water Systems. Provides technical assistance to engineers on optimal treatment design to ensure consistent and effective treatment of PFAS across Vermont.
TBD TBD
Sustainable Infrastructure and Management Program
Megan Young - Sustainable Infrastructure and Management Program Manager
Manages the Drinking Water Sustainable Infrastructure and Management Program. Oversees the public drinking water system Capacity Development and Operator Certification Programs Section and the Infrastructure Sustainability Section. Division main contact for DWSRF Set-asides and other DW funding programs.
megan.young@vermont.gov 802-585-4903
Capacity Development and Operator Certification Section
Cheryl Choge - Capacity Development Team Lead
Assists with a number of initiatives that help the State meet the Capacity Development Program provisions of the Safe Drinking Water Act. Assists systems with long range plans, asset management plans, water audits and budget/user rate reviews.
cheryl.choge@vermont.gov 802-261-5750
Alison Corn - Capacity Development and Operator Certification Program Specialist
Coordinates the Operator Certification Program. Assists with a number of initiatives that helps the State meet the Capacity Development Program provisions of the Safe Drinking Water Act. Assists systems with long range plans, asset management plans, water audits, and budget/user rate reviews.
alison.corn@vermont.gov 802-461-9507
Carmen Zwack - Capacity Development Program Specialist
Assists with a number of initiatives that help the State meet the Capacity Development Program provisions of the State Drinking Water Act. Assists systems with long range plans, asset management plans, water audits and budget/user rate reviews.
carmen.zwack@vermont.gov 802-261-5604
Brendan O'Brien - Emerging Contaminants Grants and Contract Specialist
Manages contracts for the enhancement of regulation and treatment of emerging contaminants in drinking water. Reviews studies, reports and other deliverables pertaining to emerging contaminants in drinking water and informs future regulation and technical approaches. Provides outreach to the regulatory community about funding to address emerging contaminants in Drinking Water.
brendan.obrien@vermont.gov  802-261-5980
Infrastructure Sustainability Section
Bruce King, PE - Infrastructure Sustainability Section Supervisor
Supervises the section, which assists water systems with meeting federal drinking water service line regulations. The section reviews and approves all service line inventories, lead service line replacement plans, and service line notification certifications. Also, State Coordinator for the 8th Drinking Water Infrastructure Needs Survey & Assessment (DWINSA)
bruce.king@vermont.gov  802-622-4840
Rachel O'Reilly - Infrastructure Sustainability Analyst
Reviews water systems’ service line inventory and replacement plans submissions. Leads the service line mapping project. Also, conducts outreach and educational activities about Infrastructure Sustainability programs.
rachel.oreilly@vermont.gov 802-661-8673
Allison Storellicastro - Infrastructure Sustainability Analyst
Reviews water systems’ service line inventory and replacement plans submissions. Leads the Identifying Unknown Material Service Lines assistance project. Also, conducts outreach and educational activities about Infrastructure Sustainability programs.
allison.storellicastro@vermont.gov 802-261-5737
Danielle Jepson - Infrastructure Sustainability Analyst
Reviews water systems’ service line inventory and replacement plans submissions. Leads the service line notification certification compliance strategy. Also, conducts outreach and educational activities about Infrastructure Sustainability programs.
danielle.jepson@vermont.gov 802-261-5770
Rory Whittlesey - Infrastructure Sustainability Technician
Organizes, reviews, and supports development of service line-related regulatory submissions. Explains the section’s programs to the public. Coordinates social media for the Public Drinking Water Program. Reports to the EPA the assistance provided to water systems through the State Revolving Fund lead service line replacement grant set-aside funding. 
rory.whittlesey@vermont.gov 802-261-5797
Compliance
Janelle Wilbur - Compliance Section Supervisor
Oversees the Compliance Section of the public drinking water program. Ensures water systems maintain compliance in accordance with applicable state and federal rules, policy, and regulations. Trains water operators in related classes.
janelle.wilbur@vermont.gov 802-585-4898
David Love - RTCR Manager (NTNC & Community Systems)
Manages Revised Total Coliform Rule implementation and compliance, Boil Water Notice requirements for public Community and NTNC water systems. Determines compliance with Ground Water Rule requirements for Community and NTNC systems. Manages bulk water hauling and consumer complaints. Trains water operators in related classes.

 

david.love@vermont.gov

 

 

802-585-4902

 

Jeff Girard - RTCR Manager (TNC Systems)
Manages Revised Total Coliform Rule and Groundwater Rule compliance for public TNC systems. Provides guidance to TNCs on Boil Water Notices. Manages Consumer Confidence Reports (CCR) Rule and templates. Trains water operators in related classes.
jeff.girard@vermont.gov 802-585-0314
Joshua Gravlin - Lead & Copper and DBP Rule Manager
Manages implementation and compliance for the Lead and Copper Rule (LCR/LCRR/LCRI) for Community Systems and the Disinfection Byproducts (DBP) Rule for Community and NTNC systems. Manages sampling requirements, sampling location plans, compliance schedules, and violations. Trains water operators in related classes.
joshua.gravlin@vermont.gov 802-261-1360
Ana Hebert - Lead & Copper Rule Manager (NTNC Systems)
Provides vital technical assistance and response to schools and child cares sampling for lead in drinking water under Act 66 and the state Environmental Health Rules. Manages the implementation and compliance for NTNCs under the Lead and Copper Rule (LCR/LCRR/LCRI). Manages sampling requirements, sampling location plans, compliance schedules, and violations. Assists with website content updates and process improvement through development of electronic document submittals.
ana.hebert@vermont.gov  802-261-5603
Marie Brack – Chemical Contaminants Rule Manager
Manages the Chemical Contaminants Rule (Phase II/V + Arsenic Rule), Radionuclides Rule, Manganese, and PFAS monitoring and maximum contaminant level (MCL) compliance and response. Manages incoming chemical monitoring data, manages Do Not Drink public notices, violations, and routine monitoring schedules. Trains water operators in related classes. 
marie.brack@vermont.gov 802-261-1912
Benjamin Tabor - Public Notice Rule Manager
Manages most aspects of notice requirements under the Public Notice Rule. Reviews and logs incoming public notification documents, tracks and identifies potential candidate violations, and performs routine compliance reminders and sweeps.  Manages the annual notice of uncorrected significant deficiencies for all non-community systems. 
benjamin.tabor@vermont.gov 802-798-4111
Sean Gurdak - Environmental Analyst, PFAS
Provides assistance with state and federal PFAS Rule implementation and training needs for the regulated community and the public in response to PFAS contamination.  Provides outreach and social media content. Provides technical assistance for water systems working through the permitting process and the emerging contaminant grant. 
sean.gurdak@vermont.gov  802-480-1324
Business Administration and Planning Section
Vacant - Business Administration and Planning Section Supervisor
Oversees the administrative services of the Public Drinking Water Program including Construction, Source, and Imported Bottle Water Permit Application processing, operating permit billing, processing checks received, chemical data entry, water system contact information updating, and maintaining accounts receivable information. Coordinates creation of and adherence to the Division’s annual budget, creates and develops electronic forms for Division. Serves as Drinking Water Program website administrator, Records Liaison, and manages archiving and scanning of records.
TBD TBD
Lucy Couture - Environmental Technician
Data entry of coliform test results, data entry of monthly water usage, reviews groundwater monthly operations reports, processing of outgoing mail, preparation of public notice requests, receipt of faxes.
lucy.couture@vermont.gov 802-585-4899
Tom Harrington - Environmental Technician
Processes applications for Operator certification and renewals, exams and checks received, issues certificates, enters and maintains credit hours for Operators. Enters and updates water system contact information. Processes outgoing and incoming mail and maintains archiving and scanning of records and correspondence.
tom.harrington@vermont.gov 802-461-6357
Erica Hirschhorn - Environmental Technician
Processes applications for Construction, Source, Operating and Imported Bottled Water Permits, New System Entry Forms, and assists with accounts receivable information, permit billing and checks received. Verifies and updates water system contact information for community and NTNC water systems. Updates databases and maintains archiving of records. Manages posts to Environmental Notice Bulletin.
erica.hirschhorn@vermont.gov 802-461-7596
Patrick Southern - IT Systems Developer
Builds and maintains the Division's IT systems, databases, and applications. Provides SDWIS oversight and support, and provides technical support and data analysis for staff and public, EPA reporting.
patrick.southern@vermont.gov  
Wastewater Program Management
Bruce Douglas – Programs Manager
Manages the Division’s Indirect Discharge, Underground Injection Control (UIC), Wastewater System and Potable Water Programs.
bruce.douglas@vermont.gov 802-636-7545
Dave Swift - Environmental Analyst
Review and Approval of Innovative/Alternative Systems. Review of hydrogeological and soil analyses for wastewater systems and water supplies.
dave.swift@vermont.gov 802-345-7493
Indirect Discharge
Nathan Kie - Indirect Discharge and UIC Supervisor
Oversees the Indirect Discharge and Underground Injection Control (UIC) Permit Programs. Indirect Discharges are large soil-based wastewater treatment and discharge systems greater than or equal to 6,500 gallons per day (equivalent to approximately twenty-6 3-bedroom residences). Reviews applications for indirect discharge permits, renewals and amendments; reviews monitoring data and checks for compliance with permit conditions and requirements; pursues correction of failed systems; initiates enforcement actions and prepares groundwork for enforcement cases; provides guidance on Indirect Discharge Rules, procedures, standards; conducts inspections of permitted facilities.
nathan.kie@vermont.gov 802-522-3008
Miranda Chase - Environmental Analyst
Reviews applications for indirect discharge permits, renewals and amendments; reviews monitoring data and checks for compliance with permit conditions and requirements; pursues correction of failed systems; initiates enforcement actions and prepares groundwork for enforcement cases; provides guidance on Indirect Discharge Rules, procedures, standards; conducts inspections of permitted facilities.
miranda.chase@vermont.gov 802-261-5630
Underground Injection Control (UIC)
Samuel Knapp - Underground Injection Control Program Administrator and Indirect Discharge Support
Administers the Underground Injection Control (UIC) program and reviews and issues permits for projects for compliance with the UIC Rules. Reviews applications for indirect discharge permits, renewals and amendments; reviews monitoring data and checks for compliance with permit conditions and requirements; pursues correction of failed systems; initiates enforcement actions and prepares groundwork for enforcement cases; provides guidance on Indirect Discharge Rules, procedures, standards; conducts inspections of permitted facilities.
samuel.knapp@vermont.gov 802-261-5734
American Recovery Plan Act (ARPA) Program
Achouak Arfaoui - Indirect Discharge Technical Analyst and Regional Engineer
Conducts technical reviews for American Recovery Plan Act (ARPA) projects. Reviews applications for indirect discharge permits, renewals and amendments; reviews monitoring data and checks for compliance with permit conditions and requirements; pursues correction of failed systems; initiates enforcement actions and prepares groundwork for enforcement cases; provides guidance on Indirect Discharge Rules, procedures, standards; conducts inspections of permitted facilities. Reviews and issues permits for non-public water systems and wastewater systems in all Regional Offices.
achouak.arfaoui@vermont.gov 802-261-1492
Kevin Eaton - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the American Rescue Plan Act (ARPA) in Southern Vermont.
kevin.eaton@vermont.gov 802-261-5493
Amanda Hakins - Environmental Technician
Implements Indirect Discharge and Regional Office permit administration of American Recovery Plan Act (ARPA) projects in all Regional Offices and the Central Office including the receipt, review, and permitting of non-public water systems, indirect discharges, and wastewater systems including determining completeness of plans, applications, and fees and assists the public for permit/document searches. Reviews compliance submittals and follows up on compliance documentation needs.
amanda.hakins@vermont.gov 802-522-2220
Compliance, Outreach, Operations and Logistics (COOL) for Regional Office Programs
Cristin Ashmankas - Program Supervisor
Oversees the Compliance, Outreach, Operations and Logistical Services for the Regional Office Programs.  Manages the Licensed Designer Program.
cristin.ashmankas@vermont.gov 802-522-3257
Sharon Bissell - Administrative Services Coordinator
Team Lead for Operations and Logistics, Records Liaison, Accounts Receivable, assist Regional Office, Indirect Discharge and UIC programs.
sharon.bissell@vermont.gov 802-477-3312
Megan Kane - Environmental Analyst
Researches and notifies landowners of permit conditions that need annual reports to be submitted to the Division.
megan.kane@vermont.gov 802-461-5255
Evan Bollman - Environmental Analyst
Researches and notifies landowners of permit conditions that need annual reports to be submitted to the Division.
evan.bollman@vermont.gov 802-505-5985
Montpelier Wastewater System and Potable Water Supply Program
Angela McGuire - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the Montpelier Regional Office.
angela.mcguire@vermont.gov 802-636-7115
Robert Pelosi - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the Montpelier Regional Office.
robert.pelosi@vermont.gov 802-522-8406
Sue Cross - Environmental Technician
Manages the Montpelier Regional Office for the receipt, review, and permitting of non-public water systems and wastewater systems of less than 6,500 gpd including determining completeness of plans, applications, and fees and assists the public for permit/document searches.
sue.cross@vermont.gov 802-751-0130
Essex Wastewater System and Potable Water Supply Program
Denise Johnson-Terk - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the Essex Regional Office.
denise.johnson-terk@vermont.gov 802-249-6277
Allison Lowry - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd the for the Essex Regional Office.
allison.lowry@vermont.gov 802-557-7532
Ernestine Chevrier - Environmental Technician
Manages administration for the Essex Regional Office including determining completeness of plans, applications, and fees for projects needing a permit for non-public water systems and wastewater systems of less than 6,500 gpd, and assists the public for permit/document searches.
ernestine.chevrier@vermont.gov 802-879-5661
Rutland Wastewater System and Potable Water Supply Program
Chris Tomberg - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd for the Rutland Regional Office.
chris.tomberg@vermont.gov 802-345-7557
Frederic Larsen - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd the for the Rutland Regional Office.
Frederic.larsen@vermont.gov 802-261-5429
Alicia Owen - Environmental Technician
Manages administration for the Rutland Regional Office including determining completeness of plans, applications, and fees for projects needing a permit for non-public water systems and wastewater systems of less than 6,500 gpd, and assists the public for permit/document searches.
alicia.owen@vermont.gov 802-261-1688
Saint Johnsbury Wastewater System and Potable Water Supply Program
Eric Deratzian -  Northern District Supervisor and Regional Engineer
Manages the Essex, Montpelier and St. Johnsbury Regional Offices for the receipt, review, and permitting of non-public water systems and wastewater systems of less than 6,500 gpd.
eric.deratzian@vermont.gov 802-505-3931
Sue Cross - Environmental Technician
Manages administration for the St. Johnsbury Regional Office including determining completeness of plans, applications, and fees for projects needing a permit for non-public water systems and wastewater systems of less than 6,500 gpd, and assists the public for permit/document searches.
sue.cross@vermont.gov 802-751-0130
Springfield Wastewater System and Potable Water Supply Program
Terry Shearer - Southern District Supervisor and Regional Engineer
Manages the Rutland and Springfield Regional Office for the receipt, review, and permitting of non-public water systems and wastewater systems of less than 6,500 gpd.
terry.shearer@vermont.gov 802-591-0338
Jeffrey Svec - Regional Engineer
Reviews and issues permits for non-public water systems and wastewater systems of less than 6,500 gpd the for the Springfield Regional Office.
jeff.svec@vermont.gov 802-591-0231
Terri-Lynn McMahon - Environmental Technician
Manages administration for the Springfield Regional Office including determining completeness of plans, applications, and fees for projects needing a permit for non-public water systems and wastewater systems of less than 6,500 gpd, and assists the public for permit/document searches.
terri.mcmahon@vermont.gov 802-522-4828