Public Water System Forms and Applications

Boil Water Notice

It is the responsibility of the water system to make sure that all users are aware of what is going on with their water system and that their health is being protected in the response of actual or potential system contamination. Following an E. coli MCL violation, unconfirmed E. coli detection if repeat samples cannot be collected within 24 hours, emergencies, depressurization, certain repairs, unauthorized bulk water hauling, and other issues that may arise and adversely impact health of system users, a boil water notice will be required. In some instances, the Division will mandate a system distribute notice to users to boil water prior to any consumptive use; water systems must implement a boil water notice if there is a chance that the sanitary quality of the water in the water system has been compromised in any way. Not every repair completed at a water system requires a boil water notice or notifying the Division. Repairs that adhere to AWWA Standard C-651 or approved equally-protective approach minimizes the potential for contamination and does not require a boil water notice to be distributed.

Hand delivery of the notice to every user as soon as a situation arises is often the best method, but other options such as Front Porch Forum, Facebook, E-mail, website posting, press releases and enrollment of the water system and its users in the VT-Alert system may all be used in conjunction with direct delivery to ensure every user is informed in a timely manner. No matter what method or methods are used, the system needs to be confident that the notice has reach all users of the system.

The water system must coordinate with the Division in order to document that public health is being protected prior to lifting the boil water notice. Results of total coliform analysis, showing that the system is absent of bacteria are required to document that the system is free of contamination.  The number of samples and timing of samples must be worked out with the Division prior to sampling.

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