Safe and secure drinking water is the highest priority, and water systems are continuing to assess their vulnerabilities and taking action to maintain and improve emergency response and security. The Drinking Water & Groundwater Protection Division is working to provide systems with training and tools necessary to continue to protect the state’s drinking water and meeting new emergency planning and security challenges.
Owners and operators are encouraged to contact the DWGWPD for further information on how they can protect their public water supply system, including making an appointment for a vulnerability assessment and/or assistance in the preparation/revision of an emergency response plan.
DWGWPD Emergency Contact Information:
- Pager: for after-hours emergencies: Dial 802-741-5311 - then enter your phone number (local calls within Vermont for a 24-hour pager for DWGWPD emergency response)
- Phone: 802-828-1535 (during business hours 7:45am - 4:30pm weekdays)
Vermont Water & Wastewater Agency Response Network (VTWARN): A program for water and wastewater systems in Vermont to receive rapid mutual aid and assistance from other systems in the state to restore services damaged by natural and man-made incidents.
- Water Sector Mutual Aid & Assistance: Utilities Helping Utilities (USEPA)
- Public Assistance for Water and Wastewater Utilities in Emergencies and Disasters
Emergency Planning & Response Tools
- Emergency Response Plan Template
- Vulnerability Assessment Template
- Chlorine Dosages for Storage Tank Emergency Disinfection
- Bulk Water Hauling As an Emergency Practice: Notification Form & Guidance
- Generator Information
- Reimbursement Tips for Water Sector Response and Recovery